South Carolina ETV
Shop ETV FAQ
Frequently Asked Questions |
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Order Information: SCETV accepts Visa, MasterCard, and Discover. To order online, simply click the shopping cart tab located on the navigation bar and follow directions. You may also order with your credit card by calling 1.800.553.7752. Please have the catalog number available so that our operators may process your order properly. To order by check or money order, please send your request in writing to: SCETV Please make payable to SCETV Commission. |
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Your purchase is shipped via United States Postal Service (USPS). Therefore there is no tracking available at this time. Should you have questions concerning your shipment, please contact customer service at parker@scetv.org or call 1-803-737-3441. |
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How do I return my product for a refund or exchange? Returns "No-risk" Policy If you are not satisfied with the items you ordered, return them in the original shipping package in saleable condition within 30 days of purchase date for full credit or exchange. Simply indicate your reason for returning the item(s). Please include your packing slip when returning your item(s) so that we can credit your account promptly. We do not, however, refund monies on printed materials. Please note: when you pay by check or cash and request a refund, the process will take approximately 3 weeks. Send your return to: |
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Standard shipping is United Sates Postal Service. Under normal circumstances, it will take approximately 3 - 5 business days for delivery of your order once we've processed your order. |
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What is your mailing/street address? SCETV - Marketing Department |
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By email, please send your email to parker@scetv.org, or call 803-737-3441. Hours of operation: SCETV is an agency of the state of South Carolina. Hours of operation are Monday - Friday, 8:30-5:00. |
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