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SC Department of Consumer Affairs

SC Department of Consumer Affairs

The SC Department of Consumer Affairs’ mission is to protect consumers from inequities in the marketplace through advocacy, mediation, enforcement and education. In this capacity, the Department helps to formulate and modify consumer laws; regulates the consumer credit marketplace; resolves consumer complaints; and promotes a healthy competitive business climate with mutual confidence between buyers and sellers.

ETV’s Palmetto Scene recently featured Consumer Affairs’ efforts to include what the state of South Carolina is doing to protect and assist in management of the 2012 Department of Revenue security breach.

The Agency’s Identity Theft Unit, which launched October 1, 2013, provides a wide range of services to consumers with the ultimate goal of preventing and mitigating the effects of identity theft. The Department achieves these goals through Education, Guidance, and Enforcement.

  • Education. SCDCA’s Identity Theft Unit aims to increase public awareness and knowledge about identity theft through education and outreach campaigns. In addition, the Unit takes scam reports from the public, also maintaining a database of those calls to help keep consumers informed on what types of scams are most prevalent.
  • Guidance. For consumers who are identity theft victims, the Unit provides ongoing guidance throughout the process of resolving their particular identity theft situation and mitigating any negative effects.
  • Enforcement. The Unit also handles administration and enforcement of the state’s Financial Identity Fraud and Identity Theft Protection Act as well as other identity theft-related consumer protection laws.

The Unit’s most useful resources can be found by clicking the Identity Theft Resources button on the Department’s home page, www.consumer.sc.gov. Those of the most interest to consumers include:

Identity Theft: What You Need to Know
SCDCA Spotlight: Telephone Scams

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